Privacy Policy
Effective Date: May 1, 2026
This Privacy Policy explains how we collect, use, disclose, and otherwise handle information from visitors and customers on our website. We are committed to protecting your privacy and ensuring you have a positive experience on our site.
1. Information We Collect
We collect information in the following ways:
Sticker Orders: When you place an order for stickers, we collect your name, email address, mailing address, phone number (if provided), and payment information to process and fulfill your order.
Donations: If you make a donation through our website, we collect your name, email address, donation amount, and payment information.
Automatic Information: When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, referring website, pages visited, and the time and date of your visit. This information is collected through cookies, web beacons, and similar tracking technologies.
Voluntary Information: You may voluntarily provide additional information when you fill out forms, send us emails, or contact us through our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfill your orders and donations
• To send you order confirmations, receipts, and shipping updates
• To respond to your inquiries and provide customer support
• To send you promotional emails and updates about our initiatives (only if you have opted in)
• To improve our website, products, and services
• To comply with legal obligations and prevent fraud
• To analyze website usage and trends
• To personalize your experience on our website
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our website and conducting our business, including payment processors, shipping providers, and email service providers. These service providers are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to a valid legal request from government authorities.
Business Transfers: If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
4. Payment Processing
We do not directly handle your credit card or payment information. All payment transactions are processed securely through third-party payment processors. These processors are required to comply with the Payment Card Industry Data Security Standard (PCI DSS) and other applicable security standards. We recommend reviewing the privacy policies of our payment processors to understand how they handle your payment information.
5. Data Security
We take the security of your information seriously and implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity. Cookies are small files stored on your device that help us recognize you and remember your preferences. You may disable cookies through your browser settings, but this may limit your ability to use certain features of our website. We may also use third-party analytics services to track website usage.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of linked websites. We recommend reviewing the privacy policies of any third-party websites before providing your information.
8. Email Communications
If you have opted in to receive promotional emails, newsletters, or other communications from us, you may unsubscribe at any time by clicking the 'unsubscribe' link in the email or by contacting us directly. Please note that even if you unsubscribe from promotional emails, we will continue to send you transactional emails related to your orders and donations.
9. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information and terminate the child's account.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete information.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You may request that we stop processing your information for certain purposes.
• Right to Portability: You may request a copy of your information in a portable format.
To exercise any of these rights, please contact us using the information provided in the 'Contact Us' section below. We will respond to your request within 30 days.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When your information is no longer needed, we will securely delete or anonymise it.
12. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries. By using our website, you consent to the transfer of your information to countries outside your country of residence.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the 'Effective Date' at the top of this page. Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.
We will respond to your inquiry within 30 days of receipt.
15. Additional Information
California Residents: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). To exercise these rights, please contact us using the information above.
EU Residents: If you are located in the European Union, your information is processed in accordance with the General Data Protection Regulation (GDPR). You have rights to access, correct, delete, and port your information. To exercise these rights, please contact us.